If you're restoring or maintaining a classic Porsche, you've probably come across Stoddard. As a long-standing supplier of new, used, and reproduction parts for 356, 911, 912, and other models, Stoddard has a mixed reputation. Many owners praise their extensive inventory, but there are also persistent complaints that surface in forums and enthusiast groups. This article takes a clear-eyed look at the most frequent Stoddard Porsche parts complaints—without hype—so you can decide whether to buy from them and how to minimize potential headaches.
Common Complaints About Stoddard Porsche Parts
Shipping and Delivery Issues
One of the most common complaints involves shipping. Customers report orders that take longer than expected to ship, sometimes with little communication. Because Stoddard carries both new old stock (NOS) and reproduction items, some parts may need to be sourced from their warehouse or even from outside suppliers, leading to delays. International customers, in particular, have noted unexpected customs fees or longer transit times than quoted.
What you can do: If timing is critical, call Stoddard to confirm stock and estimated ship date before placing an order. Ask about shipping options; expedited services may be available for an extra fee.
Fitment and Quality of Reproduction Parts
Stoddard sells many reproduction parts—rubber seals, trim, emblems, and more. While some items are identical to original, others have been criticized for imperfect fit. For example, door seals that are too thick or emblems with slightly off colors. These issues are not unique to Stoddard; many classic Porsche parts suppliers face the same challenges with aftermarket production.
What you can do: For critical fitment parts (like seals, gaskets, or body panels), consider NOS or authentic Porsche parts if available. Ask Stoddard directly if the part is a known reproduction and, if possible, check forums for specific part numbers before ordering.
Quality of Used Parts
Stoddard offers a large selection of used parts, often from parted-out cars. Complaints about used parts typically involve condition not matching the description—more rust, wear, or damage than expected. Some customers report receiving parts that were not properly cleaned or that were missing components.
What you can do: Request detailed photos of the actual part you'll receive. Stoddard's staff is generally responsive to such requests. Also clarify the return policy for used parts; most are sold as-is, but some may be returnable if not as described.
Customer Service Responsiveness
While many customers have positive interactions with Stoddard's team, others complain about slow response times to emails or phone calls, especially during busy seasons. Some feel that after the sale, support is lacking when problems arise.
What you can do: If you need support, try calling rather than emailing. Keep records of all communications. For complex orders, ask for a single point of contact.
How Stoddard Compares to Other Porsche Parts Suppliers
Stoddard isn't the only player. Specialists like Pelican Parts, Sierra Madre Collection, and various Porsche dealer parts departments also serve the classic market. Stoddard's advantage is breadth of inventory, especially for hard-to-find used parts and some reproduction items. Their downside is that the level of quality control can vary, whereas Pelican Parts, for instance, has a more consistent reputation for fitment of their aftermarket house brands.
When choosing a supplier, consider:
- Availability: Stoddard may have a part no one else does.
- Price: Often competitive, but not always the cheapest.
- Return policy: Understand it before buying, especially for used or reproduction parts.
- Expertise: Stoddard's staff are knowledgeable about classic Porsches, but you may speak to someone less experienced depending on who answers.
Tips for a Smooth Purchase from Stoddard
- Do your homework. Before ordering, look up the part number in Porsche forums or discussion boards. Search for that specific part with the word “Stoddard” to see if others have complained about fitment.
- Call and talk to a person. Orders placed online with no follow-up are more likely to encounter issues. Calling helps confirm stock and lets you gauge the staff's knowledge.
- Ask about returns. For reproduction parts, confirm whether you can return if they don't fit. For used parts, expect limited returns.
- Start small. If you've never bought from Stoddard, try a low-cost, non-critical item first to evaluate the experience.
- Use a credit card for purchase protection. If something goes wrong, you can dispute the charge.
Final Recommendation
Stoddard can be a reliable source for Porsche parts, especially for those willing to do a bit of extra legwork. The complaints about shipping delays, fitment, and customer service are real but not universal. By being proactive—calling ahead, requesting photos, checking forums, and understanding return policies—you can minimize risk.
For critical, high-value parts, consider alternatives like Porsche Classic or a certified dealer. For routine restoration items or hard‑to‑find used bits, Stoddard remains a workhorse supplier. The key is buyer diligence: don't assume everything will be perfect, and plan accordingly. With careful ordering, most customers get the parts they need without major issues.